Need assistance? 409-200-2517
Shipping and Delivery Terms
Last updated: 07/11/2024
General Information
• SkyGuard Coatings LLC (hereafter referred to as "SkyGuard") sells its products through
professional roofing distribution and does not sell to the general public.
• All orders are subject to product availability and credit approval by SkyGuard.
• All prices are FOB SkyGuard's warehouse or plant, unless otherwise specified.
• SkyGuard reserves the right to change prices and terms at any time without prior notice.
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Freight Policy
• SkyGuard will arrange the freight for all orders, unless the customer requests to use their
own carrier.
• SkyGuard will ship the orders either by Less Than Truckload (LTL) or Full Truckload (FTL) to
the distributor or directly to the jobsite, as required by each individual order.
• SkyGuard will select the most economical and reliable carrier for each shipment, unless the
customer specifies a preferred carrier.
• SkyGuard will prepay and add the freight charges to the invoice, unless the customer has a
collect account with the carrier.
• SkyGuard will not be responsible for any delays, damages, or losses caused by the carrier or
any other third party.
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Delivery Policy
• The customer or their representative must be present at the delivery location to receive,
inspect, and sign for the shipment.
• The customer or their representative must verify the quantity and condition of the products
before signing the delivery receipt.
• The customer or their representative must note any discrepancies or damages on the
delivery receipt and notify SkyGuard within 24 hours of delivery.
• SkyGuard will not accept any claims for shortages or damages that are not reported within
24 hours of delivery or that are not noted on the delivery receipt.
• The customer is responsible for unloading the products from the truck and storing them in a
safe and dry place.
• The customer is responsible for any additional charges or fees incurred by the carrier due to
the customer's failure to receive, inspect, or unload the products in a timely manner.
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Contact Information
• If you have any questions or concerns about your order, please contact SkyGuard at:
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(409) 200-2517
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